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English VPS time out

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old VPS time out

Inflexion
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Hello, I'm sorry to annoy you guys about my VPS problems.
but a guy called Pelennor kept crashing Infinity servers till our VPS crashed, we did iptable on him. We installed 2 DDos protections, One that Xirot sent me, and one that is a DDos Deflect or whatever, so I was just setting up the new RPG server till he sent a REAL DDos attack, I know that these are impossible to block, but somehow he managed to bypass the iptable and crashed the whole VPS, the problem now is that the VPS times out anytime we try to connect into it, It crashed, permenantly crashed. We also had an amazing DDos protection that the website did offer to us with the plan (550 Gbpits DDos prot)
but it cant even handle a small attack.

So my question isn't "How to stop these DDos attacks" but "How to fix the crashed VPS", please don't tell us to contact the customer service because they're german.


Thank you.

old Re: VPS time out

ohaz
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Shut it down via the webinterface your VPS provider gave you. Leave it shut down for at least a few minutes, if not a few hours. Then start it again. If that doesn't help, shut it down again and reinstall it using the webinterface of your VPS provider.
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